Tuesday, March 24, 2015

Listening on Twitter

Communication is Important

As Chris Brogan likes to say, “you have two ears and one mouth,” so use them in proportion. The following article has a few tips on how to listen on Twitter:

I’d like to add that using Twitter search or a tool like Radian 6 you can readily track your name, company and sentiment. Consider using this to track happy and angry costumers so that you can respond in real-time accordingly.

How are you listening? What metrics are you considering?

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Senior UI/UX web designer at a large-scale IT contractor for defense, intelligence, and civilian government solutions. Adventurist and certified Yoga / Barre Instructor. Love aviation, books, and travel.Prefer long light hearted series in mystery, comedy, fantasy, and romance.

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